Whirlpool 1.5 Ton 3 Star Inverter Split AC (Aluminium, 1.5T 3DCool Eco 3S-W,White)
|Model||1.5T 3DCool Eco 3S-W|
|Energy Efficiency||3 Star|
|Control Console||Remote Control|
|Included Components||1 Indoor Unit, 1 Outdoor Unit, 1 User Manual, 1 Remote, Installation Pipe and Wire|
|Customer Reviews||3.7 out of 5 stars 36 customer reviews|
|Best Sellers Rank||#7,563 in Home & Kitchen (See top 100) #7 in Home & Kitchen > Large Appliances > Air Conditioners|
|Date First Available||12 February 2018|
Energy Rating: 3 Star; Type: Inverter Split AC; 1.5 Ton Capacity: Suitable for medium sized rooms (120 to 180 sq ft); Warranty: 1 year warranty on product and 10 years warranty on compressor; Condenser Type: Copper for best in class, energy efficient cooling with easy maintenance; Special...
I have ordered this product on 14-Oct-18 and it got delivered on 19-Oct-18 as promised by Amazon. The packing was good. It was installed on 20-Oct-18 and the installation team have done a good job. The AC was working good and I was happy till 10 days. After which the AC was not working, I initially thought issue with power supply because once I switch on it give a beep sound and no display or no response thru remote as well. I called Electrician assuming some power issue but electrician confirmed that power supply is good. Then I called Whirlpool Customer Care .. the service engineer who visited said that the PCB board failed and advised to procure Voltage Stabilizer which is costing around Rs. 3000/-. In fact during purchase of this product it was clearly mentioned that no Voltage Stabilizer required and it was endorsed by manufacturer. Now it was asked to buy a stabilizer which is too costly again. On top of this I was asked to by only Whirlpool Stabilizer only otherwise they don't provide service, which is ridiculous. The service is poor and I regret buying this product.17-Nov-18 - I am writing this as on 17th Nov. As I mentioned above, the AC is not in working condition still. I have lodged compliant on 3rd Nov and so far no one has attended my compliant. Its very pathetic and poor service from Whirlpool. I don't know whether they have seen this or ignoring my review comments. I don't recommend Whirlpool to anyone, their service is too worst.19-Dec-18 - This note I am writing as on 19th Dec'18 in continuation with the above issue. I was told that the PCB part is unavailable at the moment, hence they will replace the entire indoor unit. The indoor unit has arrived today, but the service engineer found that it was not the PCB issue, he told me that the PCB is fine, but the Stablizer is not working. I am surprised as the Stablizer itself is recommended by the earlier visited service person and now they are saying its problem with Stablizer. They replaced stabilizer but still the unit is not working. Now they are blaming that its due to high voltage and they says that once the voltage is low then the unit will function. I failed to understand that what is the function of Stablizer which should control the voltage as per my knowledge. Till today the AC is not working which I bought in Oct'18.
The product is good , the installation guys have damaged the indoor unit ( got a crack on the body ) and the fitting is not upto the mark. Thus the guy were blaming me for all the defects while fitting. Also were asking me to drill the hole before hand ,before ordering the ac. !!!!! Just too much explanation.
Installed the AC by M/s Khalsa AC care in end of September 2018. It the 2nd time there are leakages from AC unit. Response from Customer care is good but reasons not known in addition to the difficulty being faced.
Good product nice cooling
First of all the product is manufactured in China, the indoor unit is very big when compared to other brands and is very noisy and there is nothing special about the cooling Not worth the price better go with godrej, Lloyd, hitachi voltas etc
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