1. The supplied power cord is of high Amps/Voltage instead regular 5Amp that can easily go into Indian household sockets that are designed to accept up to 5Amp plug! Because of this large heavy duty plug, supplied power cord requires additional costs that is not mentioned by Samsung or the seller! All other major printer manufactures do supply power cord that can easily be plugged into regular household sockets! The irony is that Samsung ML-2161 itself states that the printer requires only 2.5amp.2. The Samsung Tech Support in India is of very poor quality as when contacted (chat), the rep has very little knowledge of the product. The rep will not even read the question and chooses to answer whatever he likes to reply! I do have copies of the chat to backup this! I asked regarding "Single Paper Feed Slot" that yielded 5-6 lines on "How To Clear Paper Jam" and then some! It killed my time of about 45 minutes. Just unreal!3. I can not find any information on toner refilling as the available online videos for this product are all blocked - very strange! When I asked Samsung about refilling toner, I was told that the toner cartridges are not designed to be refilled, obvious answer was to buy only Samsung Toner; that would cost more than the printer itself!Samsung is a major brand known for "Quality & Service" but this product fails in both areas. I definitely recommend not to buy this printer. I am returning the printer - thanks to Amazon services!I am looking into buying Ricoh SP 200 or similar, perhaps Brother printer.Update: Sept 21, 2015Keep in mind that I am not against Samsung brand. However the bad experience - printer purchase (above) lead me to buy Ricoh SP200 and so far happy about it:1.Read more ›
August 12, 2015
Worst experience as printer may have some maximum page print setup as even with new toner printer printing blank paper....I couldn't use it more than 3 months or 2000 pages
February 24, 2016
It's really a good product by samsung...print quality is much good...but one drawback which I have faced is it can print maximum 700 prints though company is saying that 1st time print capacity is about 1500 copies but my printer's cartridge has became empty after 700 copies only.
August 1, 2015
I use printer once in 6 months. If not used frequently, the ink of jet type printers, would dry up and clog the jet head. In laser printers, the ink is in powdered state and is heated for printing. This makes these printers suitable for infrequent users.
June 21, 2016
I like the printer - its compact and no-nonsense. I also hope that the cartridge are much easier to fill and keep compared to the unholy mess that inkjet printers are!! There are 2 issues with this printer that keep me from rating it higher -1. It comes with a 15-amp pin. That is the same pin used for geysers etc. I didn't have any 15am socket at my computer workstation and had to do extra work to get one of the 5amp sockets replaced. This is not mentioned anywhere at all and can be a dealbreaker if you don't know about it or is not possible for you to create a 15am socket setup2. The voltage consumption is not mentioned on the printer or in the documentation3. This printer does not duplex (and it says that on the site so no problem there), but also doesn't allow an option to choose only odd or even page printing. It is needed when you want to manually print duplex a long document. It is surprise omission.If I were purchasing a barebones monochrome laser printer I would go with the one with feature #3.
March 1, 2015
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