Even though the packaging didn't had any external signs of hitting, the OTG has a dent on the back. Evidently a dented OTG was packed. Don't know whom to complain.
May 24, 2014
I bought this model in March 2014 and on 29th June, in the middle of baking bread, the glass door exploded, the handle was flung some 4 feet away and glass shattered and fell all over the floor. It was incredibly, incredibly scary like a bomb blast The service technician who called after my complaint said this was quite common, happens due to overheating, i will change the glass door and it will be ok. After I refused to have this incident treated so casually and after mailing photographs to morphy richards, i did not even get any reply from them. When the dealer ( Pai Appliances, Bangalore) put pressure on them, one morphy richards person consented to drop in and 'see' the oven and offered a replacement. I have refused a replacement, I just want my money back. The matter is still under dispute while the damaged oven continues to sit on my countertop a week later.
July 4, 2014
Please do not buy this product. We had multiple issues with Morphy Richards OTG. Each time, calling and following up with someone from customer service to fix it has been a painful experience. Neither their service centre, nor service personnel has any interest in resolving the issues. They are more keen in somehow closing the ticket, without even checking with us.
February 9, 2016
Nice product, working fine , I received it a week ago am hv made garlic bread and cupcakes . I am new to baking so it's pretty easy to use pics attached 😀
May 26, 2016
Decent size. Cooks fast. Have cooked a couple of cakes and some tandoori items and all came out well. A bit difficult to clean is the only problem
March 31, 2014
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