Am using this product for the past 1 month and the cooling of this AC is good. But, there is no horizontal swing . it came to know from the technician that it will be available on selected models.even vertical swing is not that much good. It is just an AC.for installation , 2 kids came to my home and I have sent them back, later on expert technicians came home.also, fan speed adjustment is a bit confusing. Am already using Samsung ar18 model AC which is very good in all features. Thought to take lg this time...but waste of money.am writing this review so that for someone it might help.
May 27, 2016
Great deal good product but pathetic LG customer service, as usual product delivered before the expected time but it's been 4th day post installation request to LG so far no one contacted for installation. Before installation this scene what after that?? certainly thinking of returning the product. You think before you buy LG product
April 23, 2016
The product is 4 stars but 2 stars deducted for a horrible installation process. Initially, the installation was botched up. Nobody from the dealer wanted to come till Amazon people intervened. Finally, it was done after some time. Total time taken to install was a world record 10 hours.I am still in shock and awe.
June 30, 2016
The buying was smooth, the installation was smooth and now the post purchase service also has been smooth.I really appreciate the assistance of Amazon and LG.It has endured the extreme heat of north india.its working fine.i love dat it is pretty compact.When the compressor starts thrs a minor sound problem.we also had minor problem with the flaps.It was fixed properly.Its a good buy...worth searching for a deal for dis!
July 13, 2016
Never buy LG product because the Service engineers are pathetic. 1) Service engineer released the compressed gas that came filled from the company and charged me Rs. 2300 for recharging it. 2) Did a pathetic job of the copper tube and the cover. It is visible when I enter the room 3) Did not put a single pipe despite I insisting to get a single pipe. It is installed as PVC pipe and a small piece of Hose pipe. 3) Did not even have a core cutting machine (drill), and now the black covered insulated pipe is visible on both side of my room.Overall, LG service engineers are very arrogant and unskilled. AC is cooling properly, but the work the service engineer did was probably the worst I have ever seen. I also have Samsung, Sharp and Panasonic ACs in my house, but the work they did is really clean and flawless. This is the last time I have bought LG AC, no more !!!
June 22, 2016
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